Coming Summer 2021
With the new PFCU MyCard App, you'll be able to manage your credit card nearly anywhere! Use the MyCard App to:
- See account details
- Track reward points
- View 90 days of transaction history
- Create spending alerts
- Establish spending limits & restrictions
- Schedule & submit payments
- Report a card lost/stolen
- Turn a card on/off
- File a transaction dispute
Frequently Asked Questions
Will the MyCard App replace the Prime Mobile App I currently using for online banking?
No. The MyCard App is designed to provide members with enhanced card management features, but it doesn't replace the Prime Mobile App you already use for online banking.
How will I log in to the MyCard App?
Once MyCard App is available and you have downloaded the app on your device, you'll need to enroll and create an account. Once enrolled, you can activate biometric login on supported devices to use your face or fingerprint to log in with ease.
IMPORTANT: Your MyCard App username and password will not be linked to your online banking username and password. Changes made to login credentials on one app will not affect the credentials for the other.
Will I be able to manage my Prime Financial Credit Union debit card(s) with the MyCard App?
Not yet, but we're working on it! Currently, you will only be able to use the MyCard App to manage your Prime Financial Credit Union credit card(s), but we're planning to make debit card management available by Spring 2022. Stay tuned!