Prime Financial Credit Union, your member-owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members.
Website Privacy Notice
Our Online Privacy Practices
Keeping financial and personal information secure is one of our most important responsibilities. Prime Financial Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.
To ensure information remains confidential, Prime Financial Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect information you enter and submit from our website.
Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number, or PIN through unsecured email. We ask that you do not send personal or account Information through regular email. Prime Financial Credit Union provides a method of sending a secure email to the credit union by accessing our secure messaging feature in the Prime Online Home Banking software.
Please note: The “Contact” link on our website is NOT a secure email.
Linking to Other Sites
To provide you with easy access to information, Prime Financial Credit Union may provide links to other websites such as mortgage companies, insurance companies, government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and Prime Financial Credit Union does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by Prime Financial Credit Union. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.
Location Services for PFCU MyCard App
The PFCU MyCard App may periodically collect, transmit, and use geolocation information for enabling features such as, but not limited to, card use and alerts to prevent fraudulent activates, but only if the end user expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the feature(s) are being used or not at all, depending on the end user’s selection. The end user can change his/her/their location permissions at any time in their device settings.