Identify Theft

Identity theft is a serious crime and those whose identities have been stolen have spent months or years and thousands of dollars cleaning up the mess the thieves have made of their credit. In the meantime, victims of identity theft may lose job opportunities, be refused loans for education, housing, or cars, and even get arrested for crimes they didn't commit. There are steps you can take to protect yourself before and after someone has stolen your identity.

Check Scams

Fake check scams could cost you thousands of dollars. It all starts when someone gives you a realistic looking check and asks you to wire them money somewhere else in return. It's phony, and so is the person's story, but that may take weeks - even months - to discover.

Work-at-Home Scams

They promise easy money working at home. If it was so easy, why wouldn't we all be working in our pajamas?

Sudden Riches

They say you won a foreign lottery or sweepstakes. But that's impossible unless you traveled to that country to enter.

Rental Schemes

They claim to be moving from outside the area. Then, unexpected expenses arise. As a favor, they ask you to send some of the deposit back. They never intend to move in.


They don't really want the merchandise, they want your money. They claim they sent the wrong amount by 'mistake', asking you to return the excess to them.

Love Losses

You think you've found someone special online. But they need you to cash a check to cover travel expenses.

Foreign Business Offers

They pretend to be business people or government officials, promising you millions.

Protect Yourself

Prime Financial Credit Union will never contact you by phone or email to ask for personal or financial information. If you do receive a suspicious email, phone call or letter, please do not respond and contact your local authorities. If an item appears to come from Prime Financial Credit Union, contact our Member Support Center at 414.486.4500 to verify the validity of the inquiry.

If you suspect your identity has been compromised, please review the following actions to assist you in protecting your accounts and your reputation:

  1. Contact Prime Financial Credit Union at 414.486.4500 to inform staff that you suspect your identity has been compromised or has, in fact, been stolen.
  2. Visit or call 877.322.8228 to obtain a credit report free of charge from one of each of the three credit bureau agencies listed below.
    1. EQUIFAX - Complete online fraud alert form or call 800.525.6285.
    2. EXPERIAN - Complete online fraud alert form or call 888.397.3742.
    3. TRANSUNION - Complete online fraud alert form or call 800.680.7289.

For more guidance on how you can protect yourself from identity theft, please visit the Federal Trade Commission.